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What are your service areas?
  We offer service areas to the five boroughs in New York City. We also provide services to Long Island, and some cities in New Jersey and Connecticut.

How do I schedule an appointment with your company?
  To schedule an appointment with us, call us or email us at any time. We also have a voice messaging service available in the case that our representatives are busy serving other customers. Simply leave us your name and phone number and one of our customer care specialists will get back to you as soon as possible.

How long does the process take to get an in-home service estimate?
  Our free in-home estimates can be scheduled between 2 and 3 hours after we speak with you. The scheduling of your free estimate will also depend on your location.

How much will window washing services cost?
  It is difficult to say exactly how much our services will cost, as the price greatly depends on the types of windows and their size. We do offer a free in-home estimate that will give you a guaranteed price for services. Many factors are considered during these estimates, including which floor the windows are located on, their size, and the amount of time that will be spent cleaning them.

Is your company insured?
  We have insurance that covers $3,000,000 in liability coverage as well as workman’s compensation for our employees. If you need to see proof of our insurance, we can provide you with an insurance certificate.

Are your technicians professionals?
  Our window washing technicians are trained to the fullest extent with video training as well as opportunities to hone their skills with hands-on practice. They are trained to properly use the detergents and window washing chemicals, as well as how to properly and safely work on ladders and roofs; as well as other areas that guarantee that your job will be completed in a safe, professional, and thorough manner.

Do you use safe cleaning products? 
  We use only environmentally safe cleaning products that are biodegradable and approved by OSHA. Our products are safe for use around flooring and carpets, so you will never have to worry about any damage to your home during the cleaning process.

What is the recommended cleaning schedule?
  To keep your windows ideally clean, we recommend that a customer gets their windows washed every three months, or when the seasons change. A regular cleaning schedule will ensure that the windows will stay clean due to regular maintenance and care.

How do I pay for services?
  We take business and personal checks, as well as money orders and cash. If you wish to pay by credit card, we accept Visa, Mastercard, Discover, and American Express. We do expect that payments be made on the date we provide services.

Does weather impact my cleaning appointment?
  We keep an eye on weather, as many customers call to see if we will be on schedule due to rain or other inclement weather. If there is light precipitation, we will keep the appointment on schedule. In the event of heavy rain or poor conditions, we will reschedule a date to finish the job for you.

Call us now to find out more information.  Tel.: 718-496-4535


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